Soft Skills

Unit I

Applied Grammar and Usage: Transformation of sentences — simple, compound and complex, Subject-verb agreement, Prefix and suffix, Antonyms, Synonyms, Homophones, Homonyms, New word formation, Select word power.

Unit II

Listening and Speaking Skills: Active listening — meaning and art of listening, Traits of a good listener, Listening modes, Listening and note taking, Types of listening, Listening techniques using Ted Talk audio with script reading, Pronunciation, Speaking style, Content and sequencing.

Unit III

Reading and Writing Skills: Reading styles — skimming, scanning, churning & assimilation, Effective writing tools and methods — inductive, deductive, exposition, linear, interrupted, spatial & chronological, Official and business letter writing, Agenda, Notices, Minutes of meeting.

Unit IV

Presentation and Interaction Skills: Oral communication, Nuances and modes of speech delivery, Public speaking — confidence, clarity and fluency, Non-verbal communication — kinesics, paralinguistic features of voice-dynamics, proxemics, chronemics, Presentation strategies — planning, preparation, organization, delivery.

Unit V

Workplace Skills: Leadership qualities, Communication skills for leaders — listening and responding, Mental health at workplace — managing stress, Techniques — the 4 A's (Avoid, Alter, Access, Adapt).